Status updates | DocuSeal Incidents and maintenance reported on status page for DocuSeal https://status.docuseal.net/ https://d1lppblt9t2x15.cloudfront.net/logos/7b63d173ce435a7177270f575acb1d28.png Status updates | DocuSeal https://status.docuseal.net/ en Delayed SMS delivery to +43 Austria numbers https://status.docuseal.net/incident/1110198 Sun, 01 Nov 2026 11:40:00 -0000 https://status.docuseal.net/incident/1110198#11ae25077e2372bf66a3b41082daefd59e8747d76b0de4c0c1088cca0e34a6f9 Incident SMS delivery to +43 Austria numbers has been resumed Email and webhook deliveries are delayed https://status.docuseal.net/incident/1006659 Mon, 10 Aug 2026 01:41:00 -0000 https://status.docuseal.net/incident/1006659#8917722453511b5494f0abe78eb722a5cbdb48c601edca77ecbad66668f0f221 Incident The issue has been resolved and all delayed webhooks and emails were sent Email and webhook deliveries are delayed https://status.docuseal.net/incident/1006659 Mon, 10 Aug 2026 01:04:00 -0000 https://status.docuseal.net/incident/1006659#f9adf49893f20a44174323c66fb3ab668117068ee6b40cd657b15b9b71c1ea64 Incident There has been an increase in the number of asynchronous jobs enqueued Users are experiencing slower than usual API queries and timeouts https://status.docuseal.net/incident/842464 Fri, 06 Mar 2026 13:08:00 -0000 https://status.docuseal.net/incident/842464#26050fac0d4c6823861191206eb5c525cd18f4ebc693a497ffc94bf0b2bd6c73 Incident Everything is back to normal Users are experiencing slower than usual API queries and timeouts https://status.docuseal.net/incident/842464 Fri, 06 Mar 2026 12:53:00 -0000 https://status.docuseal.net/incident/842464#9f754b02baa7c9e0158f226b9c8e93c544150bfa3991cda8ce498204ba62274c Incident We're investigating the issue Custom domains are temporarily disabled https://status.docuseal.net/incident/841422 Thu, 05 Mar 2026 14:58:00 -0000 https://status.docuseal.net/incident/841422#65efb530e9b3450b506c9ee25e7ae16f4924ef3f26f11a629cbe54b60d859176 Incident DNS issues have been resolved, and custom domains have been re-enabled. Custom domains are temporarily disabled https://status.docuseal.net/incident/841422 Thu, 05 Mar 2026 14:52:00 -0000 https://status.docuseal.net/incident/841422#227e58c16c4f66547468b6d738c43dd3c1e932cdf807672c6c9c52cd529cf264 Incident Due to DNS issues we switched all custom domains back to the default domain. Custom domains will be enabled once DNS issues are resolved AWS US-EAST-1 zone network issue - emails are delayed https://status.docuseal.net/incident/747505 Mon, 20 Oct 2025 17:50:00 -0000 https://status.docuseal.net/incident/747505#990965b850876de24118c69cdd9b4ae76fd6b736600d38f6a97c29fd9dd19c61 Incident AWS connectivity issues are resolved, all delayed emails have been delivered. AWS US-EAST-1 zone network issue - emails are delayed https://status.docuseal.net/incident/747505 Mon, 20 Oct 2025 16:34:00 -0000 https://status.docuseal.net/incident/747505#77959e2442a6566af90685484e2ab1cf8b2e494178c4e88c38071f0c95796b08 Incident https://health.aws.amazon.com/health/status AWS US-EAST-1 experiences issues, email delivery is delayed. All emails will be delivered once the AWS issue is resolved. AWS outage in the US-EAST-1 Region causes email sending delay https://status.docuseal.net/incident/746761 Mon, 20 Oct 2025 09:29:00 -0000 https://status.docuseal.net/incident/746761#519bf13f8043a401998c77bcd913c7579b8b1c6928b0e4ac714f9291ddbff564 Incident AWS outage has been resolved, all delayed emails have been delivered to the recipients. AWS outage in the US-EAST-1 Region causes email sending delay https://status.docuseal.net/incident/746761 Mon, 20 Oct 2025 07:16:00 -0000 https://status.docuseal.net/incident/746761#3296b7c93a9ae0f7a944a3b24794f3db72b11c51eaad6d6edb8d8cd96a804c06 Incident https://health.aws.amazon.com/health/status we're monitoring AWS status updates regarding this issue. The email sending is delayed. All emails will be sent once the AWS us-east-1 issues are resolved. docuseal.eu latency increased https://status.docuseal.net/incident/574375 Wed, 21 May 2025 15:10:00 -0000 https://status.docuseal.net/incident/574375#1cd70cc1c480e81d9f861234675a1c3e63318ab9c9bb69de854e4c242eaccd63 Incident docuseal.eu latency is back to norm docuseal.eu latency increased https://status.docuseal.net/incident/574375 Wed, 21 May 2025 15:08:00 -0000 https://status.docuseal.net/incident/574375#9850892e1235bbbfc122261a8ce0955eb835c9a7074bd3339444a06c0228394c Incident EU cloud users experience slow API response and timeouts with 502 status code docuseal.com latency increased https://status.docuseal.net/incident/527273 Wed, 12 Mar 2025 19:55:00 -0000 https://status.docuseal.net/incident/527273#d4692d7d2669c04ada8ab64e9b1340b0ba6f2184b0cc15ccaa85b3779f9a3def Incident docuseal.com latency is back to norm docuseal.com latency increased https://status.docuseal.net/incident/527273 Wed, 12 Mar 2025 19:45:00 -0000 https://status.docuseal.net/incident/527273#e24f1921c2775223b60a2b602b01b59278d3653b9b8267006e0f2e037940d324 Incident Dashboard and API response takes more time than usual on docuseal.com. All services continue operating but slower. Increased latency on docuseal.eu https://status.docuseal.net/incident/492474 Wed, 08 Jan 2025 08:45:00 -0000 https://status.docuseal.net/incident/492474#ab0d3bd6c39d147f7fa2478ae956a82b732ed1c10d1449c2ae6b779fc2452e26 Incident docuseal.eu latency is back to norm Increased latency on docuseal.eu https://status.docuseal.net/incident/492474 Wed, 08 Jan 2025 08:35:00 -0000 https://status.docuseal.net/incident/492474#a914449add966112b796e6774a9ea5d7ad021dea9bb0c672d520e5d6595edba7 Incident Users are experiencing slow page load